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Homeowners are more in need of plumbing assistance these days than ever before. In our global situation brought by COVID-19, we are advised to stay at home all the time. Kids do online classes at home, parents and adults work from home, and everyone is not advised to go out for leisure.
Because of these changes, our family members stay at home most of the time, which also means that our bathrooms are visited more frequently than ever before. Although plumbing fixtures have a long life span, there’s a big chance that they will wear out if they are used frequently.
Questions You Need to Ask Before Hiring Plumbers
If that’s the case, you need to find reliable plumbers that you can contact when a plumbing problem arises. Kettering Piperight Plumbing is a prime example of a trusted contractor that offers plumbing and heating services to residents.
In this article, we’ll talk about the things you should be looking for in a plumber before you hire one.
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Are They Licensed and Insured?
The first thing to remember when hiring a plumber is your family’s safety. You should ask for proof that they are licensed and insured to do plumbing jobs.
A licensed and insured plumber is someone whom the government certifies to be reliable and competent to perform plumbing jobs.
Make sure that their licenses pertain to home plumbing repairs and installations. Take note of the date of their documents so you can avoid dealing with plumbers with expired licenses.
Are They Responsive?
Even before engaging the services of a plumber, contact them via their website, social media page, or a phone call. Inform them of the plumbing problem that you have and if you can, send pictures of the part of your kitchen or bathroom that you need to get fixed.
When you do this, you can gauge their responsiveness, which also reflects the quality of their customer service. If they are responsive, you can somehow expect them to be responsible and efficient in dealing with customers.
Tools
Do They Have the Tools?
You need to call a plumber who has the right tools and equipment to solve your plumbing problem. There’s no point in asking someone to come over to your place without having the right equipment to address your concern.
Contact the plumber beforehand and discuss the plumbing issue that you have so you will have an idea of whether he has the needed plumbing tools or not.
How Wide is Their Experience?
Aside from proper tools and equipment, it’s also ideal to know how experienced a plumber is before calling them for help. You can research that through their website, social media pages, and customer testimonials.
Some people ask referrals from their friends for a plumber who provided help with toilet bowl installation, faucet repair, sink replacement, and other services.
It is ideal to hire an experienced plumber who will not give you bandaid solutions, but a long-term solution to your home plumbing problems.
Do They Have a Team?
Reliable and experienced plumbing companies usually have a team of plumbers who provide installation and repair services across the region.
Having a team of plumbers is a good indication that a company is serious in providing services to their customers. It can also be an indication of their reliable experience in the field of plumbing.
Combined with positive customer testimonials, having a team of plumbers is strong proof that you can rely on a plumbing company to remedy your kitchen and bathroom problems.
What’s Their Customer Base?
If you’re a homeowner who’s looking for a plumber to help you with home plumbing problems, you better get someone with the right customer base.
Check for plumbers with the experience and great customer reviews about home plumbing issues that they were able to solve.
Do They Issue Receipts?
Finally, professional plumbers always issue receipts after they perform a service. Receipts are proofs of service rendered and a corresponding payment for it. You can present this receipt for useful purposes if a problem arises after repair or installation.
When you encounter a plumbing problem, make sure you ask these questions first. They will help you determine the right plumbers to call.