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Your roof is a critical part of your building. It protects your home from elements and gives significant structural support to your house.
For all roofing needs, you must find a company that offers reputable roof repair in Billings MT. Here are some tips to help you choose a reliable roofing contractor for your home:
Get Local References and Reviews
Word of mouth goes a long way in finding reliable roof repair companies. Speak to your relatives and friends, and ask for recommendations. If they have worked with a roof repair company and have had a good experience, chances are you will too.
If no one in your circle has worked with roofing companies, check the potential company’s reviews online. Look for recent positive reviews. The reviews should mention experience, service quality, reliability, and customer service. You can even visit the company’s social media accounts to see if there are any negative reviews or complaints by recent customers.
Check Manufacturer Certifications and Better Business Bureau Ratings
Any company you work with should have good manufacturer certifications. When a roofing company is certified by the manufacturer they represent, it means they have passed the strict requirements that the manufacturer has.
Ask if the company’s employees undergo continuous product and service education and training. This is important because it will help employees stay updated with the latest industry trends.
Check the company’s Better Business Bureau (BBB) rating. BBB rates companies based on client complaints and reviews. If a company has a higher BBB rating, it is reliable and well-regarded by customers.
Find Out About Licensing and Insurance
Roofing contractors must be bonded, licensed, and insured in the state they work. These documents protect customers and ensure that the contractors do their job right. A licensed company will be accountable for the job they do.
Hiring a bonded contractor will ensure you can fall back on the bond company if there is an issue and the company doesn’t fix it. The bonding company will ensure the contractors do the job ethically and correctly.
And finally, the company should have general liability insurance, worker’s compensation, and a vehicle insurance policy for the company’s vehicle so that you don’t have to pay for any accidents or mishaps during the job.
Communication and Timelines
Communication is critical for any project to be successful. Find a company that is transparent with its communication. If a potential contractor doesn’t communicate well during the initial screening process, then chances are they won’t communicate later as well. Notice whether calls and texts get returned on time. Notice the tone when the contractor or any of their team members speak to you.
If they are not polite and don’t sound professional, then you may have a tough time getting your work done on time. If you feel the communication is good, ask the company for an estimated project timeline.
Before starting work, any reliable company will first create a project timeline and stick to it. They will give you start and end dates for the project and will create a scope of work. See if the company’s timeline fits your timeline, and only then say yes.
Sign Up a Contract
Ask the roofing company if they are willing to get into a detailed contract with you before the work begins. Any contractor who commits to a vague verbal contract may or may not stick to promises. Any professional roofing company will give you an estimate to ensure you and the company are on the same page.
The contract should include start and end dates of the work, have product names, cost breakdown of each item and service, and warranty information for materials and labor.
Ensure the warranty included in your contract is legitimate. This is critical in case there are defects in the materials or issues in work. Check the contract thoroughly and get doubts clarified before signing it.
Ask for a Portfolio
Ask to see examples of the roofing company’s previous work. Check for references from their past clients. If possible, you can even visit one of their job sites to see how the team works.
Find a Local Contractor
Local contractors like Wegner Roofing & Solar are most familiar with weather conditions, local rules, and any code regulations. Hiring a local contractor will ensure the team is around to clear any doubts, answer questions, or address any issues that come up with the roof during or immediately after the project.