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Even when you are moving to your dream home, it is normal to feel fearful about the moving process. However, it is possible to be prepared for the wave of stress by asking the right questions to the company you plan to hire for this day; here are some of them.
1. Are There Extra Fees or Flexibility in Schedules for Units with Difficult Access?
It is important that you let the mover know in advance how the access to your apartment is. Most movers usually charge a little more when it is not easy to get to the place.
To meet the moving schedule and give the crew extra time to use the elevators and stairs, ask your sales representative for flexibility in scheduling or simply book a certain time frame through the service scheduling software they’re using. If you are willing to close the parking lot for them ahead of time, that is even better.
2. Are Packing Supplies Included?
When you speak to the company on the phone, ask for a breakdown of the materials that are included so far. This will let you know if you should have any blankets, pillows, boxes, bubble wrap, or tape. If there are any extra charges, confirm that they are listed in the quote.
Once you know how the materials situation works, ask if you need to pack anything in advance. Some companies will wrap the furniture on their own, while others may ask you to do it. Either way, try to take fragile items with you so you have more control over them.
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3. Do They Offer Damage Coverage?
It is essential that you ask the moving company about their damage and insurance policy since it is possible that some damage may occur when moving furniture and other belongings, so you will want to hire a company that will take care of it in case it happens.
4. Do They Provide a Final Invoice in the Location?
It can happen that the time it will take to perform the move is miscalculated. If you have gone over the hours stated in the quote, you should make sure to request a final invoice with the changes for the extra time added.
It is important that you take the time to review it before the moving crew leaves, and don’t hesitate to ask about any discrepancies.
5. How Much Should I Tip the Moving Crew?
Just like any other service worker, most moving companies make every effort to provide you with excellent service. In this way, they ensure that word of mouth travels and allows them to get more customers for their business.
If you think the team you hired did a great job and you were impressed, let them know by giving them a tip. If the move is local, $5 to $10 per person is suggested; but if it is long distance, it is recommended that it be $10 to $15 for the employees and $30 for the driver.
Ready for the Move
Now that you know what questions to ask the moving company, you can say that you are ready to face this moment like an expert. You will see that by following our advice, you will reduce the margin of error to a minimum and you will be able to be much more relaxed.
